Reduced operator dependancy
Faster onboarding and operator training
BACKGROUND
A leading dairy packaging equipment manufacturer faced challenges in maintaining consistent assembly and manufacturing practices for pouch packaging machines. Work instructions were mostly paper-based, leading to variation in execution and dependency on experienced operators.
CHALLENGE
- Non-standardized assembly processes across operators
- Difficulty in accessing and updating paper-based SOPs
- Frequent assembly errors and rework
- High dependency on supervisors for guidance
- Longer training time for new operators
- Limited process traceability and documentation control
APPROACH
- Developed standardized digital work instructions in IQ3
- Created step-by-step SOPs with visual guidance and checkpoints
- Integrated assembly drawings, quality checks, and safety instructions
- Established document version control and approval workflow
- Enabled easy shop-floor access through digital terminals/tablets
- Conducted operator training and implementation support